I just boarded flight 2578 from lax to SJC and sat down then was lectured to about in which I set my bag within the overhead. It was an uncomfortable moment for me And that i frankly did by no means enjoy this flight attendant’s particularly loud and arrogant Mind-set.
After we eventually been given an e-mail reaction from American Airways, the total response time was roughly 1 hour. Though we waited one hour, we did get many responses to our initial question:
I am emailing this comment to you to ensure AA may possibly greater have the ability to inspire employees for being additional courteous when things go wrong.Client service might make such a big difference for anyone utilizing your service.
I respect you are going through a merger and many staff could be fewer than thrilled, but this attitude should not be apparent for your consumers who are just calling to get some help.
Experienced great purchaser service sine 1/17. Been pulled from the FRA flight and stayed for two times in Philly. Today one/19 I'll resume my flight to FRA with as much as par documentation. To my shock the ticket agent for the check in counter had been absolutely rude, not helpful and predicted me to hunt down my luggage that was checked in about the 17th and that I was not able to retrieve Once i was pulled from the flight on Sunday.
all to typically, management is contacted when factors go wrong…it's not a kind of letters…..I'm calling american Airways shopper service because of an exquisite flight attendant named MARITA LORDI (FA #9
Australia "The answer of my assignment is just too go... "The answer of my assignment is just too superior and thanks with the group of Myassignmenthelp.
I am holding reservations for flights departing 26 Sep. I booked this flight in June. I'm employing two vouchers as partial payment for these flights. I despatched the vouchers to the tackle offered in July.
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Consumers may also American Airlines consumer service throughout the e-mail shown listed here: . We acquired an automatic reaction within just a couple of minutes, even so the correspondence did not tackle our question.
My grievance is, on March 8th. My baggage was delayed from Chicago, my vacation spot was Dane County Airport Madison Wi. When it experienced arrived, it absolutely was shipped. Nevertheless, the luggage had been ruined and taped up. I identified as in a grievance without delay. I were givin quite a few telephone quantities and the firt a single was only a recording to depart my cell phone and somebody would get back to me.
Incredibly let down having a.A. shopper relations. My spouse went to Italy for the memorial he has a good point of her mother and whilst she was there she obtained bronchitis with ear infection, subsequently the medical professional encouraged her not to fly in advance of just one week to distinct the infection.
no. 0012309351902 from SNA to DFW. I had been issued potential flight passes superior for any calendar year. I am composing to request that you waive the $two hundred transfer cost when I am able to use the passes.
I would favor to fly this Monday vs Sat but was instructed I would be charged a rate. That’s incredible , taking into consideration I happen to be traveling with American for more than 6 yrs and would in no way take into account traveling with anyone else at any time.